Mars7 is committed to protecting the privacy and personal data of every player. This document clearly explains what data we collect, how it is used, and your rights as a player to control your own personal information.
We take privacy seriously. Every layer of protection is purpose-built to ensure your personal data remains secure at all times.
All data transmitted between your device and mars7 servers is protected with 256-bit SSL encryption — the highest security standard in the online banking and finance industry.
Mars7 has never and will never sell, rent or disclose players' personal data to any third party for marketing purposes without your explicit consent.
Your personal data is stored on servers protected by multi-layered access controls, 24/7 monitoring, and regular backups to prevent any data loss or breach.
Only Mars7 staff who genuinely require access to your data — such as support and KYC verification teams — are permitted to view personal information, and only to the extent necessary.
You have the right to access, correct, or request deletion of your personal data at any time. Full control over your information remains in your hands.
The Mars7 privacy policy is framed in accordance with applicable data protection legislation, ensuring the rights of Malaysian players are fully protected under the law.
Our team is ready to help you understand how we handle your personal data.
View FAQKey Summary: mars7 only collects data that is strictly necessary, does not sell your information to third parties, and gives you full control over your own personal data. This policy applies to all members using the mars7 platform.
Mars7 ("we", "Platform" or "company") respects the privacy of every individual who uses our services. This Privacy Policy transparently explains how we collect, use, store and protect your personal data when you register and use the mars7 online entertainment platform.
This policy applies to all players accessing Mars7 via our official website, mobile app, or any other access method we provide. By using the Mars7 platform, you agree to the data protection practices described in this document.
We understand that trust is the foundation of our relationship with you. That is why we never take a vague or jargon-heavy approach when explaining how your data is handled. What you read here is what we actually practise — no tricks, no hidden conditions.
If you are under 21 years of age, you are not permitted to use the Mars7 platform and your personal data should not be collected by us. If you believe a child's data has been collected inadvertently, please contact us immediately.
Mars7 only collects data that is genuinely necessary for the purposes stated in this policy. The following are the types of data we may collect:
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Identity verification (KYC) and legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications, security notifications |
| Financial Information | Bank account number, transaction history | Deposit processing, withdrawal processing and fraud prevention |
| Technical Data | IP address, device type, web browser, operating system | Account security, suspicious activity detection |
| Usage Data | Games played, session duration, login frequency | Platform enhancement, personalized recommendations |
| Communication Data | Support chat records, sent emails | Complaint resolution, customer service improvement |
We never collect unnecessary data or request information beyond what is required to operate the platform. Every piece of information you provide is stored securely and accessed only by authorized personnel.
The data we collect is used solely for the following purposes:
We may use your data to send you Mars7 promotional information and exclusive offers. You can opt out of marketing communications at any time through your account settings or by contacting our support team.
Mars7 does not sell, rent or trade your personal data. However, in certain situations, we may need to share information with the following parties:
All third parties receiving your data from mars7 are required to comply with strict data protection standards and may only use the information for agreed purposes.
Mars7 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the Mars7 platform. For the best experience, we recommend keeping essential and functional cookies enabled.
We implement multiple layers of technical and organisational security to protect your data from unauthorised access, loss, alteration, or disclosure:
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We encourage you to also protect your account by using a strong password and not sharing your login credentials with anyone.
As a mars7 player, you have the following rights regarding your personal data. All requests will be processed within 30 business days:
You have the right to request a copy of all personal data we hold about you at any time. We will provide this information in a readily readable format.
If you find that any data we hold is inaccurate or outdated, you have the right to request an immediate correction. This can be done through your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to legal retention obligations that may require us to keep certain records for a specified period.
In certain circumstances, you may request that we restrict or limit how we use your data while a dispute or complaint is being resolved.
You have the right to receive your personal data in a structured, machine-readable format and to transfer that data to another platform if needed.
You may object to the processing of your data for direct marketing purposes at any time. Once you object, we will immediately stop using your data for that purpose.
To exercise any of the above rights, please contact our support team via live chat or email at [email protected]. We may need to verify your identity before processing your request to ensure the security of your data.
Mars7 does not retain your personal data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
Once the specified retention period has ended, your data will be securely deleted or anonymized in accordance with our standard procedures.
Mars7 reserves the right to update or amend this Privacy Policy from time to time in line with changes to applicable laws, technology or our business practices. When significant changes occur, we will notify you via:
We encourage you to review this Privacy Policy page periodically. Your continued use of the Mars7 platform after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your privacy rights, our team is ready to assist:
Response Time Commitment: All privacy inquiries and data rights requests are answered within 72 business hours. Complex requests may take up to 30 business days to be fully resolved.
Create your Mars7 account today and enjoy an online entertainment platform that puts privacy, security, and the trust of Malaysian players first — from day one.
This platform is for adult users aged 21 and above only. Please play responsibly.